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Refund and Cancellation Policy
Any cancellations made by the delegate must be confirmed in writing to the Conference Booking Office. Refund of fees, less a 30 per cent administration fee charge, may be applied up unitl 13 April 2012. After this date no refunds will be made. NB. The free delegate offer is non-transferable, non-changable and non-refundable. The Association will make all efforts to run the Clincial Conference and Exhibition on the dates and at the venue as stated. However, in an emergency, the BCLA reserves the right to substitute speakers or subjects in the programme. NB. Conference bookings made after the 21 May 2012 must be made at the BCLA Conference Registration Desk at the ICC, Birmingham, UK.
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